Overview
ChatIQ is a web platform for building AI-powered chatbots that are trained on your own content. It emphasizes a secure, multi-tenant architecture, custom document ingestion, and provides API/SDK access — enabling integration of chatbots into web apps or other services.
Key Features
Document upload & custom training — Users can upload PDFs, documents, and other resources so the chatbot can use them as context for answering questions (i.e. knowledge-base chatbots).
Custom prompts & personality tuning — Chatbot behavior can be shaped via custom system prompts and configuration, enabling custom "tone" or "style" tailored to your use case.
API / SDK and deployment flexibility — Offers REST API and SDKs so bots can be embedded or integrated into external services. One-click (or simple) deployment — making it easier to launch a chatbot without reinventing backend infrastructure.
Scalable pricing tiers — From a free tier (suitable for basic experimentation) up to "Pro", "Team", and "Enterprise" plans, allowing scaling as usage grows (more messages, more storage, team collaboration, analytics, etc.)
Context / Risk / Decision / Outcome
Context
I built and own ChatIQ as a SaaS, focused on helping teams ship document-trained chatbots fast.
Risk
If the product felt insecure or hard to adopt, it wouldn’t convert or retain customers.
Decision
I invested early in strong tenancy boundaries, reliable retrieval, and a simple subscription flow.
Outcome
A stable, self-serve platform that teams can adopt quickly with clear trust and pricing.
Technology Stack
Ideal For
Businesses and teams that need AI-powered customer support, knowledge-base chatbots, or document-aware AI assistants that can be integrated into existing workflows and scaled as usage grows.